SHIPPING AND DELIVERY
Shipping Time:
Time taken to Dispatch a product depends upon the type of the product and Quantity. Large Quantities generally take more than usual time which are conveyed to the customers once the order is confirmed.
General shipping time for products like Box , Bags, Gift Box etc. are shipped within 2-4 working days. Handmade paintings, all kind of wooden work like wall shelves, wall hangings, clocks etc. are shipped within 3-5 working days.
Courier Partners:
We only work with reputed courier partners like Amazon, Delhivery etc. for domestic deliveries. For remote locations sometime Speed post is used where no other courier services are available.
Delivery Time:
Our target is ASAP. However, depending upon the size of the product and Delivery location, it varies from 2-10 days from shipping. Smaller products in most of the Metros are delivered within one day also. Tracking details are provided to customers once the product is shipped.
For customized and bulk orders, customers are requested to get in touch with us at Tofaaindia.com or contact through WhatsApp. The above shipping terms are not applicable in these cases and customers are informed about it upfront.
Important Notice: Due to the COVID-19 situation, our shipping services and supplies are greatly affected. Accordingly, the orders can be delayed from our end as well as at the customer end if the same is in containment/restricted zones. It may take 2-4 weeks to deliver your product. However, we are trying our best to deliver the product at the earliest possible. We appreciate your cooperation in this regard.